This document is a privacy policy compliant with the Finnish Personal Data Act (Sections 10 and 24) and the EU General Data Protection Regulation (GDPR). Drafted on 24.05.2018. Last modified on 4.6.2024.

1. Data Controller

SeeSignage Oy
Valimotie 17, 00380 Helsinki, Finland

2. Contact Person

Juhana Palmunen
Email: support@seesignage.com
Phone: +358 10 504 7388

3. Name of the Register

• Online Service User Register
• Customer Register
• Marketing Register
• Email List

4. Legal Basis and Purpose of Personal Data Processing

We process personal data for the following purposes:

• Marketing activities
• Communication with customers
• Maintaining customer relationships
• Enhancing the online service experience
• Showing the data on Customers’ own Digital Signage displays

5. Contents of the Register

The register may contain:

• The name of the person
• Company/Organization
• Contact details (phone number, email address, address, IP address)
• Service order details and changes
• Billing information
• Social Media Data (See section 12. Social Media Data)
• Other information related to customer relationships and ordered services

For SeeSignage website and Web application visitors:

• Cookies and Google Ads for targeted marketing
• Data collection via Google Analytics and Leadfeeder
• Data sharing for Google Ads targeting

Opt-out of marketing data collection here: Google Opt-Out Tools

6. Regular Data Sources

We collect data from:

• Web forms
• Web applications
• Emails
• Phone calls
• Contracts
• Customer meetings
• Other customer interactions where the customer discloses their information

7. Regular disclosure of data and transfer of data outside the EU or the EEA

The information is not regularly disclosed to other parties. The information may be published to the extent agreed with the customer.

8. Principles of Register Protection

We handle the registry with care and ensure that information processed via information systems is properly protected. When stored on Internet servers, both the physical and digital security of the hardware are appropriately managed. The data controller ensures that stored data, server access rights, and other critical information related to the security of personal data are treated confidentially and only accessed by employees whose job description includes such tasks.

9. Data Retention

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specific retention periods depend on the nature of the data and the legal requirements.

10. Right to Access and Rectify Data

Data subjects have the right to:

• Access their personal data
• Rectify incorrect or incomplete data
• Request deletion of their data (“right to be forgotten”)
• Restrict processing of their data
• Object to data processing
• Data portability

Requests should be sent in writing to the data controller. Proof of identity may be required. The controller is responsible to the customer within the timeframe provided for in the EU Data Protection Regulation (as a rule within one month).

11. Other Rights Related to Personal Data Processing

Individuals in the register have the right to request the deletion of their personal data from the register (“right to be forgotten”). Additionally, they have other rights, such as restricting the processing of personal data in certain situations. Requests must be sent in writing to the data controller. The data controller may request the requester to prove their identity if necessary. The data controller responds to the customer within the time frame set by the EU Data Protection Regulation (generally within one month).

12. Social Media Data

At SeeSignage, we collect and use data from your Facebook and Instagram accounts to provide you with the option of displaying your social media content on your digital signage screens. This functionality is available through the social media widget in our application’s infopage editor. By granting us the following permissions, you enable us to access and display relevant content from your social media accounts only when you choose to use this feature:

• pages_show_list: Allows us to access a list of your Facebook Pages and display content from these pages.
• user_posts: Enables us to access and display your Facebook posts on your digital signage screens.
• pages_read_engagement: Allows us to read engagement metrics (likes, comments, etc.) on your Facebook Page content.
• instagram_graph_user_profile: Allows us to access and display your Instagram profile information.
• instagram_graph_user_media: Enables us to access and display your Instagram media (photos, videos, etc.).
• pages_read_user_content: Allows us to read content posted by users on your Facebook Pages.
• instagram_basic: Provides basic information about your Instagram account for display purposes.
• business_management: Grants us access to read the content of Facebook and Instagram business pages.

More information about the Facebook permissions can be found from https://developers.facebook.com/docs/permissions

We use this data solely to display your selected social media content on your digital signage screens when you choose to use the social media widget in our infopage editor. We do not share your data with third parties. We retain your data for as long as you use our service and ensure it is stored securely. You can revoke these permissions at any time through your Facebook or Instagram settings.